Having Melanie as part of our team has been great. She’s always willing to take on new things, including those that are complex or urgent, and we have full confidence they’ll be managed effectively and professionally when she does. Melanie has a practical and proactive approach and is focused on getting the best outcomes for her clients. She is happy to share her experience with others, which has been great for our new and less experienced team members. We asked Juno for someone to help us meet increasing demand for our services, but with Melanie we also got someone who enhanced the quality of what the team delivers too.